Ecru Capital Manager LLC ("Ecru Capital," "we," "us," or "our") respects your privacy. This policy explains how we handle information collected through ecrucap.com and its inquiry form. Separate investor notices and offering documents apply to investor onboarding and investment transactions; this website policy does not replace them.
Information we collect
When you contact us, we collect your name, email address, inquiry category, message, and submission time. Please do not send account numbers, government identifiers, financial documents, health information, or other sensitive information through the form.
Our hosting and security systems may process technical information such as IP addresses, requested pages, browser information, timestamps, and errors to operate and protect the website. The form also uses elapsed completion time and a hidden spam-detection field to help prevent automated submissions.
How we use information
We use inquiry information to respond to your request, evaluate investment or partnership inquiries, maintain relevant business records, protect our systems, and meet applicable legal obligations. Submitting an inquiry does not subscribe you to a marketing mailing list.
Service providers and other disclosures
We use Vercel for website hosting and security, Resend for inquiry email delivery, and our business email provider to receive and manage correspondence. These providers process information needed to perform their services. Information may be processed in the United States and other locations where our service providers operate.
We may share an inquiry with the relevant Ecru Capital affiliated entity to respond, and with professional advisers, when required by law, to protect legal rights and security, or in connection with a business transaction subject to appropriate safeguards. We do not sell personal information or share it for cross-context behavioral advertising.
Cookies and tracking
We do not use advertising trackers or third-party analytics on this website. Hosting or security features may use necessary cookies or similar technical mechanisms. We do not track visitors across third-party websites for advertising, and the website does not change its behavior in response to browser Do Not Track signals. External websites linked from this website have their own privacy practices.
Retention
We generally retain routine website inquiries for up to 24 months after our last interaction. Information that becomes part of investor onboarding, investment transactions, partnership books and records, or an ongoing business relationship may be retained longer under applicable agreements, legal or regulatory requirements, dispute-resolution needs, or a legal hold.
When information is no longer needed, we delete it or de-identify it, subject to applicable requirements and backup processes. Service providers may retain delivery and security records for different periods under their own service terms.
Your choices and requests
You may contact info@ecrucap.com to request access to, correction of, or deletion of information you have submitted, or to ask a privacy question. We may need to verify your identity and may retain information where applicable law permits or requires it. Additional privacy rights may apply depending on your location and our obligations under applicable law. We will not discriminate against you for exercising applicable privacy rights.
Security
We use reasonable administrative and technical measures to protect information. No website, transmission method, or storage system can be guaranteed completely secure.
Children
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Please contact us if you believe a child has submitted personal information.
Changes to this policy
We may update this policy as our website and practices change. Updates will be posted here with a revised effective date. Material changes will be identified on this page and communicated by other means when required by applicable law.
Contact
Ecru Capital Manager LLC
Privacy inquiries: info@ecrucap.com